At Applied Corporate Governance™ we have spent many years considering and debating how to define business ethics. One of our favourite – and one of the shortest – definitions is, to quote Lord Moulton, “obedience to the unenforceable”. Think about that for a while!
We believe a short and simple definition does not do the issue justice, but one is necessary to crystallise what is otherwise an ambiguous, intangible subject. So we would define business ethics as:
The application of a moral code of conduct to the strategic and operational management of a business.
Business ethics and therefore business morality generally result from an individual’s own moral standards in the context of the political and cultural environment in which the organisation is operating. There is a whole separate debate, of course, on which macro-economic system works best to deliver good corporate ethics and governance – especially currently after what some would argue as a failure in the capitalist model (regardless of your views it is clearly undergoing the most significant trauma for nearly a century). That is beyond the scope of this page, though, where we focus on the above definition, extrapolating on the various elements implied therein and opening up the debate to you, the visitor.
Related: the importance of business ethics.
Three levels of business ethics
In our mission to define business ethics, Johnson and Scholes provide a useful way of classifying the diverse elements therein:
- the macro level: the role of business in the national and international orgnisation of society the relative virtues of different political/social systems, such as free enterprise, centrally planned economies, etc., international relationships and the role of business on an international scale
- the corporate level: corporate social responsibility
ethical issues facing individual corporate entities (private and public sector) when formulating and implementing strategies
- the individual level: the behaviour and actions of individuals within organisations
At the highest (macro) level, we ask the fundamental question of the role of business in society and what governance model works best to deliver the most benefits in a moral and responsible way. Morality itself is, of course a widely interpretable concept but for this purpose we will assume a broad understanding: that of “proper behaviour” and “knowing the difference between right and wrong”, without specifying what constitutes right and wrong. (This is a whole debate unto itself and subject to cultural and individual relativism). Suffice it to say here that morality sets the stage for ethics, and therefore the code of conduct by which business activity is carried out and allowed to be carried out by national and international rules and standards.
At the corporate level, the interpretation of those rules and standards is often what defines business ethics, affected by the specific circumstances and socio-cultural context in which the business or public sector organisation is operating. While all corporate entities in theory are directly influenced by personal morality and ethics, in practice there is often a gap between the behaviour of individuals within the working environment and outside it. This, we would argue, is one of the major factors leading to mistrust of big business, where the separation of ownership and management is greatest, and so open to abuse. Even if directors/senior managers are not acting unethically, it is likely they would act differently if the money and the company about which they are making decisions were their own. (There are obvious exceptions as with any generalisation.)
At the individual level, this separation creates a distinct ethical model – business ethics – which, depending on factors like personality, peer pressure and the socio-political environment, can be closer or further away from the individuals own moral/ethical code of conduct. With limited liability meaning individuals are protected this can affect smaller businesses too as the consequences of one’s actions has a greatly reduced impact on personal circumstances. Clearly, every corporate entity is directly affected by the individual’s moral and ethical stance – and any difference between business and personal ethics is itself arguably an indictment of that individual stance as it implies some level of double standards.
Business ethics should permeate the whole organisation
The above points to the need for ethics to in the very bloodstream of the organisation. The trouble with much of the debate about corporate governance is that it looks on it as a separate discipline, a series of boxes to be ticked, including ensuring that the business is perceived to be ethical. Often this results in grandiose statements or whole reports in the annual accounts about all the initiatives the company funds, participates in or supports in other ways. Worthy as these initiatives may be, in our view, in most cases this is at least as much (or more) about the perception than a real commitment to running the business ethically. To do this requires business ethics to permeate the whole organisation – including/especially the recruitment process – and have measures in place to catch questionable practices.
In this way it is much less likely that people with malicious intent or susceptible natures will survive in the organisation, because such behaviour will be picked up and fed back – crucially, independently – to senior management and the board, ideally via the Senior Independent Director and other non-executives. As the famous saying goes, the fish rots from the head, so this requires complete commitment from the board not only to the principles of business ethics but to the measurement and benchmarking of ethical performance.
Measuring business ethics
So we would define business ethics not only as subscribing to the principles of responsible business, but actually having effective controls – including collecting primary research data – on how each stakeholder group perceives the company’s performance on a range of issues which constitute business ethics. As we have said, this presents a challenge for business if people define business ethics differently. The way round this is to use proxies – observations and opinions on manifestations of good ethical performance.
We will cover this in depth in the corporate governance implementation section of this website, providing detailed examples of how to use proxies to define business ethics in the context of stakeholders who may be unfamiliar with the subject and/or the way the company operates.
So how would YOU define business ethics?
Stop for a minute and think about what business ethics mean to you. Your interpretation is actually as valid and important as any and some reflection on this is a key first step in understanding the issue. Some twelve years ago, when we set out to define business ethics during a corporate governance and strategy project for large UK retailer, we realised that everyone has a different view and will define business ethics according to their own perspective and reference points.
There are therefore probably as many ways to define business ethics as there are people. This presents a challenge for business. But in an age of moral relativism, it is very important that the directors recognise that the general public has its own broad view on these issues and if the directors depart too far from that view they will invite trouble, no matter how much they may feel that they are in the mainstream of their own industry culture.
The issue of business ethics is fundamental to corporate governance, of course, not least because corporate governance is often itself defined as business ethics. Good corporate governance lies in the eye of the stakeholder, and needs to recognise that different individuals and stakeholder groups define business ethics differently. In that light, we have decided to take the unusual step of not only setting out the issues surrounding business ethics, but opening up the debate to visitors to this website. In other words, we are applying our own methodology of stakeholder communication and involvement to ourselves – to hold a mirror up to our approach, to walk the talk, as it were.
We will therefore be publishing a series of mini-surveys/polls and in due course more substantial surveys – some permanent, others topical – to build up first hand data on what people think on a range of corporate governance related issues.
For now, this section of the site is open for you to tell us how you define business ethics. Leave a comment below! Here are a selection of past definitions from readers of our old website (unfortunately we could not import the comments in any meaningful way):
Business Ethics (reader definition)
The human concern for all other humans who participate in the production on which the whole company lives and in which it has its being.
I would define business ethics as applying honesty, fairness, and integrity in every decision a business makes.
Definition of Business Ethics
Business ethics is a set of moral codes applied by an organization/a business entity to guide the conduct of all stakeholders in the execution of their …
I would define business ethics as the proper way operate in a business. The way that the business needs to be run needs to be in accordance with the law. …
It should always be about ethics.
In my mind, business, no matter what type of industry, should always be about ETHICS…Using this highest morals/fairness/delivery. Anything else makes …
Business Ethics (reader definition)
A FAIR IMPARTIAL AND KIND METHOD OF ATTENDING TO ALL BUSINESS DECISIONS.
Governance and ethics (reader definition)
governance and ethics is the management of the right way of conducting business in an organization in a fair, just and open way that is satisfying to all …
I define business ethics as a personal honesty, integrity, and dedication to a goal, running a business efficiently and effectively with minimum errors. …